Customer Service Nightmares: 100 Tales of the Worst Experiences Possible, and How They Could Have Been Fixed

From the Experience of everyone's worst day comes a collection of real stories of some of the worst customer service nightmares ever experienced.
ASIN: 1560524987
VSKU: LFV.1560524987.VG
Condition: Very Good
Author/Artist:Friedman, Nancy J.
Binding: Paperback
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: Book is in very good condition. Clean with little to no signs of wear or markings highlights.