Find & Follow: Reduce Supervisor Burnout & Improve Employee Performance by Transferring Knowledge Faster

Stop setting your employees up for failure by relying on tribal knowledge in your business! What if a revolutionary training method could help your employees be more confident, consistent, and independent? What would happen if your supervisors and leaders didn’t have to constantly answer employee questions all day? Find & Follow is the training and performance framework that can free your business from the quicksand of relying on tribal knowledge and get you on the super highway of relying on guided knowledge. This book is ideal for those who work in contact centers, healthcare, finance, insurance, tech support, or any industry where employees have to deal with high complexity and lots of change. In this book you’ll learn: Why most training programs fail Why employees struggle to be confident and independent in complex businesses How to identify exactly what your employees need to know to be successful in their role How to empower them to work independently in less than 30 days How to design digital guides that allow employees to solve complex problems without supervisor assistance How to prepare employees to adapt to changes in policies and procedures without additional training How other businesses have implemented these concepts and seen: Productivity double Onboarding times drop by 90% Employee error rates plummet Find & Follow provides the recipe for solving the knowledge transfer problem and transforming your business. Don’t spend another day wasting your and your team’s time relying on tribal knowledge – get a copy now!
ASIN: B0CJXKCS73
VSKU: LFV.B0CJXKCS73.VG
Condition: Very Good
Author/Artist:DeVore, Greg|DeVore, Jonathan
Binding: Paperback
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: Book is in very good condition. Clean with little to no signs of wear or markings highlights.