Zapp!: The Lightning of Empowerment - 4495

A contemporary fable that shows how empowering people--zapping them--builds strong, enthusiastic employees and organizations dedicated to improving quality, sales, and productivity.
ASIN: 051758283X
VSKU: LFV.051758283X.G
Condition: Good
Author/Artist:William C. Byham|Jeff Cox
Binding: Hardcover